3377 Privacy Policy

1. Introduction

3377 is a trusted online gaming platform in Bangladesh, where millions of players enjoy slots, Live Casino, bingo, and more every day. We know you trust us with your personal data — and we take that trust seriously.

In this Privacy Policy, 3377 clearly sets out: what types of data are collected, how that data is used, where it is stored, and the steps we take to keep your data secure. Transparency is always our goal — no hidden information, no ambiguity.

This policy is written in English so that every 3377 user in Bangladesh can easily understand exactly what we do with their data. If you have any questions, our support team is always ready to help.

2. Information We Collect

3377 collects various types of data to operate the platform effectively. A detailed breakdown is provided below:

Personal Identification Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (collected during KYC verification)
• Current Address

Financial information

• BKash, Nagad, Rocket, or bank account details (for transaction purposes only)
• Deposit & Withdrawal History
• Transaction reference number

Technical information

• IP address and device information
• Browser type and operating system
• Login time and session information
• Gaming Activity Log

Voluntarily Provided Information

Information you provide while chatting with our support team or completing a survey may also be stored.

3. Purpose of Data Use

The table below clearly outlines the purposes for which 3377 uses your data:

If you no longer wish to receive promotional emails or SMS messages, simply let our support team know at any time and we will remove you from our marketing communications list immediately.

4. Data Sharing Policy

3377 never shares your personal data with third parties Not Sold. However, limited data may be shared in the specific circumstances outlined below:

• Payment Provider: Payment processors such as bKash, Nagad, Rocket, and banks receive only the information required to complete transactions.
• Game software providers: Limited data required to operate Live Casino or slots games.
• Legal authorities: In response to a court order or a legal demand from a regulatory authority.
• Fraud Prevention Agency: For specific investigations only.

Before sharing any data with a third party, we ensure that the party upholds equally strict privacy standards and provides the same level of data protection that we do.

5. Cookies & Tracking Technologies

3377 uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly.

Cookie type

• Essential cookies: Used to maintain your login session and ensure security — these cannot be disabled.
• Functional cookies: To remember your language preferences and game settings.
• Analytics Cookies: To understand which pages users visit and how often — entirely anonymously.
• Marketing Cookies: To show you relevant offers based on your preferences — you can opt out at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note, however, that disabling essential cookies may affect the proper functioning of certain platform features.

6. Data Security Measures

3377 uses industry-leading technology and practices to keep your data secure. Our security framework operates on multiple layers:

• SSL/TLS encryption: All data exchanged between your browser and our servers is fully encrypted.
• Data Encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Regular Security Audits: Regular security audits conducted by third-party expert teams.
• Access controls: Only authorised staff can access your data, and every access is logged.
• Firewall & Intrusion Detection: Advanced technology is used to protect against cyber attacks.

7. Your Data Rights

As a 3377 user, you hold several important rights over your own data. We fully respect each of these rights:

To exercise any of the rights above, please contact our support team. We will respond to your request within 30 business days.

8. Data Retention Period

3377 does not retain your data indefinitely. Separate retention periods apply depending on the type of information:

• Account information: For the duration the account is active, and 5 years after closure.
• Financial transaction records: Minimum 7 years as required by law.
• KYC documents: 5 years after account closure.
• Gaming Log: For dispute resolution purposes for up to 3 years.
• Support Conversations: Up to 2 years after last contact.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, we automatically delete your data securely or anonymise it in a way that makes it impossible to identify you.

9. Protection of Minors

3377 is strictly for users aged 18 and above. We do not knowingly collect data from or provide services to minors.

Age is verified at the point of registration, and KYC documents may be requested if there is any cause for concern. If a minor is found to have created an account using false information, the account will be suspended immediately and all associated data will be deleted.

10. Policy Changes

3377 reserves the right to update this Privacy Policy as needed. When significant changes are made, we will:

• We will notify you in advance via your registered email or mobile number.
• We will display a notice on the main page of the website.
• We will update the "Last Updated" date at the top of the page.

Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated policy. We therefore encourage you to review any change notifications when they are sent.